• What people say about us

    What people say about us image1
    What people say about us image2

    Don’t just take our word for it…

    “Please thank everyone involved; it is great to find a place that has smiles and laughter as well as care.”

    “Suddenly, when she moved to Castle Dene, she had company and friendship again during her last years, which made her very happy.”

    “Perhaps the most appropriate comment is from my dad – “this place is great; I would recommend it, you should put your name on the waiting list.”

    “Each member of the team was unfailingly bright and cheerful as well as professional and cared for George compassionately – always maintaining his dignity.”

    “I write to thank you all for your efficient and kind carers and staff on the phone lines. Without the care of them all I could not have kept my husband at home with me for the last year. He loved them all and perked up whenever they came!”

    “He sees Beauchamp House as his home – a huge thank you to all who have ensured he’s extremely happy in his twilight years.”

    “It wasn’t an easy decision to move Mum into residential care, but obviously it was the right one. Thank you for looking after her for us.”

    “The change in Dad has been truly remarkable – he’s his old self again and seems to love his life.”

    “The family wish to express our sincere thanks to you and all the carers in your team for the committed compassionate and first class care you gave over the past year.”

    “The care is fantastic; the carers are incredibly helpful and you could not fault them. They are always there.”

    “We will never be able to thank you enough for the loving care you showed her during the time she was with you at Alexandra House. We are so grateful that she was able to enjoy two happy years with friends old and new, and that we, her family, were also welcomed so warmly.”

    “We would like to thank you for all the care given to our mother since she moved into Elizabeth House. We were always aware that she was in very good hands; we felt that everybody was prepared to go that extra mile for her and your dedication was truly wonderful.”

    “The staff at St Martins Grange are lovely people, in my experience of the care given to my father I could not have asked for more.”

    “We were absolutely confident in the care provided and decisions being made.”

    “Dorset House is a welcoming and friendly home and we are very grateful to all concerned.”

    “We came to regard all of you as friends and your support has been invaluable.”

    “When I came out of hospital Care South Home Care made sure my home was clean, warm and welcoming and they even did my shopping.”

    “In the early days she struggled to understand why she was living with ‘old people’ but you managed to settle her into a routine which she needed to feel safe.”

    “Care South is very fortunate to have such a committed, hard working and principled team.”

    “You can all be very proud of the service you provide”.

    “We found all the staff cared as much for Mum as she did them, nothing was too much trouble including making cakes, playing games and getting medals she had never won before.”

    “Thank you also for the way in which we were treated during our visits and for the patience and help through the difficult times. We were never made to feel as if we were causing a problem when we needed to ask for help.”

    “I was glad that my stepfather was in your care for the last months and know that as a family we felt totally secure in the knowledge that he was safe and the judgement regarding his welfare was borne out of experience and humanity.”

    “My son in Australia said I should learn to use ‘Skype’ – I rang Care South Home Care and they sent a lovely young man who set it all up for me, so I can now talk to and see my grandchildren in Australia.”

    “Many thanks for making Mum so happy, comfortable and well-looked after by you all. It makes us feel more relaxed as we are so far away. We enjoy ourselves at the home during our visits, especially during the entertainment sessions. Keep up the good work.”

    “Thank you for all the wonderful care and affection you gave him during the three and a half years he was with you. He was very happy at Alexandra House and so enjoyed the outings; he was a very sociable man and loved company.”

    “We remember only too well looking at about 20 care homes and we chose you first and foremost. You gave great comfort both to him and to us, his family, when we were down. Nothing was too much trouble for you.”

    “You made his last few days so comfortable and your support to me and the rest of the family was superb.”

    “The staff really listened to me; finding out what I liked, what I thought and the things I was a bit worried about.”

    “We’re really grateful to all the staff at Fairlawn for helping Mum to settle in so quickly.”

    “Sussexdown has been a revelation to us and everyone looking after her is truly amazing.”

    “I now have great job satisfaction and know that the job I am doing is worthwhile.”

    “My job has now turned into a career for me and I am really enjoying it. Joining Care South is one of the best moves I ever made.”

    “Throughout my career Care South has supported and encouraged me, and given me many opportunities to gain numerous qualifications.”

    “I soon realised that here was a company who not only offered excellent training to its staff, but also had a reputation for the good care of its residents.”

    “I have had a lot of support from the training team and feel really confident about working with the residents and their families.”