Care South continues to go the extra mile

1st October 2009

Left to Right: Mr and Mrs Julian Kitchener-Fellowes, Felicity Irwin DL (Chairman) and Susan Willoughby (Chief Executive).


Despite significant financial and social challenges occasioned by an ageing population and the current recession, Care South, the care provider based in Dorset, is continuing to meet those challenges head on. This was the message delivered to a packed Annual General Meeting by Care South Chairman, Felicity Irwin. She told the meeting that Care South’s staff’s willingness “to go the extra mile” for their residents, allied to strong financial management of the group, meant that the company was continuing to deliver outstanding care throughout its homes and to its domiciliary clients. The meeting, which took place earlier this month at the RNLI’s headquarters in Poole, Dorset was told that as dependency levels rise there is an important exponential increase in the need to preserve the individual’s identity and sense of being. Felicity Irwin memorably saying that “each individual was a someone”.

Chief Executive, Susan Willoughby, paid tribute to the dedication and enthusiasm of Care South’s 1000 plus members of staff, more than 100 of whom had received NVQ and other service awards during the preceding twelve months. She made special reference to Rachel Watkins of Care South Dorset House, who had won the Care Newcomer of the Year award, at the National Care Awards sponsored by industry publication, Caring Times. Mrs Willoughby further drew attention to the recently published green paper on Adult Social Care Funding, welcoming it as an opportunity to stimulate debate on the topic, promising that whatever the outcome, Care South would continue to provide a range of innovative care services to meet the rising demand.

A lighter note to proceedings was struck by guest speaker, the actor and writer Julian Fellowes, who was attending the meeting in his capacity of Deputy Lieutenant of Dorset. Accompanied by his wife Emma Joy Kitchener-Fellowes (LVO), Mr Fellowes regaled the audience with a series of amusing and enlightening anecdotes drawn from his distinguished career in theatre and films.

Felicity Irwin later presented long service awards to two members of the Care South team, Lyn Fox, a night care assistant at Care South Templeman House and Lin Frost care assistant at Care South Talbot View. Lin Frost’s was accepted on her behalf.