Assisting you through the care process
Answers to popular questions
Please select from the following:
The care process | Funding care | Residential care | Close care | Home care
Why should I choose a Care South home?
Each Care South home has carefully selected staff to
ensure that we meet the care needs of our residents
and make it a good place to live. Our value base puts
you first and our organisation ensures the
atmosphere and daily living arrangements are to
your satisfaction. Care South is the leading provider
of quality care in the area.
Do you cater for people who have dementia?
Care South caters for a wide range of people with a
range of conditions including those who have
dementia. Our staff are trained to provide care for
those who are living with dementia. We have support
and help from Dr Gemma Jones - an internationally
renown consultant in dementia care.
Do you cater for couples?
Yes we do. In some homes we have larger double
bedrooms and in others you can have two rooms one
for a bedroom and one for a sitting room.
How will you cope with the particular requirements of
any special diet?
Our chefs are fully aware of the dietary needs of our
residents. Many individuals have special
requirements which must be carefully followed and
we ensure that these needs are made known to our
catering staff who will discretely follow the individual
plans. At the same time food is a very important part
of life and whether you have special needs or not we
go to great lengths to provide nutritious, balanced
meals with a good range of choice.
I'm not used to living with lots of people around -
can I maintain privacy?
Your individual requirements are very important to
us. We want to know how you like to be addressed
and how you want to spend your time and whatever
else is important to you. We respect your privacy and
will listen to what that means for you. There are
activities and aspects of daily living in which
residents enjoy joining but you will not be under
pressure to take part if that is your wish. There are a
range of areas in the home including those areas for
quiet.
I've gone to church for many years but getting in
and out of cars is difficult - can you help?
Maintaining your own lifestyle and interests is
important and we will do all we can to help you. In
all our homes we have links with local church groups
who take services and provide the opportunity to
take communion in the home. If you have particular
spiritual requirements we will do our best to ensure
that we help you maintain your ”faith activities“.
How well are your staff trained?
As a company we value training highly. Care South is
a recognised NVQ Centre and many of our care staff
have either NVQ2 or NVQ3 in care.
Every new member of staff undergoes an induction course so they are carefully introduced to the Care South approach and basic skills.
Continuous Professional Development is encouraged for all our staff.
Can I bring my computer/favourite writing desk?
It is important that your room is personalised and is
your own space. If you have a computer we can
accommodate that as you can install you own
telephone line in your bedroom. Items of furniture
can help you feel at home - the only considerations
are space - the three piece suite might not fit and
fire regulations - furniture must meet standards.
about our residential care homes in >
Poole | Bournemouth | Christchurch | Ferndown | Dorchester | Gillingham | Swanage | Weymouth
about our nursing homes in >
Somerset | West Sussex
more Information about care >
Residential Care | Dementia Care | Rehabilitation Care | Respite Care | Nursing Care | Close Care | Home Care