”Thank you for the excellent care you all gave to her over the past year, especially the final month. You couldn't have given better, well done.“

”Thank you all for the excellent care and kindness shown to our aunt while she was in your care, and also for the warm welcome we received ion our visits. Your care is very appreciated and you are a credit to your profession.“

”Mum would want me to thank you for caring for her over the many years when she was completely incapable of looking after herself. I'm sure she was as happy as she could be under the circumstances. I was able to concentrate on looking after my husband during his illness, knowing that Mum was in a safe environment and never on her own; the staff make a huge difference not only to the residents but to their relations.“

”Everybody has been so caring, nothing was too much trouble and all the family appreciate the care he received and also the kindness shown to us over the past few difficult days.“

”The care was excellent“

”Thank you for being at our mother's side until the end“

”Thanks for all your help, you are a very kind person and have done so much for my husband and myself.“

”In the short time he was with you, we could see he was well cared for.“

”Thank you so much again for all that you did with Pops, it will always be remembered by my family“

”The family would like to thank all the staff at The Fearnes for their care and kindness“

”We would like to thank you for the kindness you showed to my her. As you know, it was a very difficult decision for us to move her into a home as she was a very independent person. However, you were all so kind and friendly that she seemed happy even until the very end. So thank you for making my Nan's last year and a half a good memory“

”A huge unreserved thanks to all of you for looking after him so wonderfully well for the last 18 months of this life. He could not have been better or more lovingly cared for. We know he was so very fond of all of you and appreciated all you did for him.

We are also so grateful for the dedication to duty we always witnessed, and your kindness and thoughtfulness to us every time we visited. We were always made to feel welcome and nothing was too much trouble, and we were never made to feel that we were in the way.

We hope that if the situation ever arises we would enjoy the rest of our days in a care home such as yours, where the word 'care' is foremost.

You are all a credit to each other.“