Privacy policy

Care South takes its website users’ privacy very seriously and is aware of its obligations under the General Data Protection Regulation 2018. Care South takes all reasonable care to comply at all times with the Regulation and all relevant UK and EU laws.

This privacy policy is subject to change without prior notice. Care South encourages its website users to review this policy periodically. By using Care South’s website you agree to the terms of this policy in effect at that time.

This policy explains when and why we collect personal information about people who visit our website, how we use it and how we keep it secure. You will find our contact details at the end of this policy which you can use if you have any questions, wish to update or access your data, wish to withdraw consent to the use of your data or wish to make a complaint.

Information Care South collects

Care South collects both personally identifiable information and non-personally identifiable information through this website in order to help Care South learn more about how its website users use this website and to provide its website users with information about Care South, its business and services. Website users are not obliged to provide Care South with personal information to use the website however, Care South may obtain sensitive personal data about you, such as your name, email address, home address and telephone number when you volunteer it during the completion of the enquiry form, to apply for a job (see below) with Care South or to sign up to receive our newsletter. If you volunteer such information you will be consenting to our processing it for the purpose supplied.

Care South may monitor your usage of this website and uses personal information to administer and expand its business activities, providing customer service and making available other products and services to Care South’s customer and prospective customers. Care South may use the information to notify you about important changes to the website, new services and special updates which we think you will find valuable.

Care South may collect aggregate information from all website users. The aggregate data is used to customise Care South’s web content to deliver a better experience for its users and will in no way personally identify you.

Recruitment

As part of the recruitment process, Care south collects and processes personal data on job applicants. This can include; your name, address and contact details, including your email address and telephone number, qualification details, whether or not you have a disability, information about your entitlement to work in the U.K and equal opportunities information such as; ethnic origin, age, gender, marital status, sexual orientation, health, religion or belief. Such data may be contained in CV’s, application forms, passport or other identity documents or collected through interview or other forms of assessment. Care South will also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers e.g. Disclosure Barring Service providers (Criminal Records Check).

Processing data from job applicants allows the organisation to manage the recruitment process, assess and confirm a candidate’s suitability for employment and to decide to whom to offer a job. In some cases, Care South needs to process data to ensure that it is complying with its legal obligations i.e. eligibility to work in the U.K. Care South processes health information if it needs to make reasonable adjustments to the recruitment process for candidates who may have a disability. This is to carry out its obligations in relation to employment.

Your information will be shared internally for the purposes of recruitment e.g. members of the HR Department and recruiting team / managers. Care south will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment.

Tracking information

IP address – Care South may keep track of the pages visited by you. An IP address is a number that is automatically assigned to your computer when connecting to the internet so your computer can be identified. Care South may collect IP addresses for the purposes of but not limited to system administration, aggregating information and auditing the use of the website. This information does not identify you personally.

Cookies and sessions

Cookies are pieces of information that are transferred from a website to an individual’s computer hard drive for record-keeping purposes. Cookies make surfing the web easier by saving your preferences and are used by most major websites. No personally identifiable information is collected or used in this process and this information does not identify you personally. Cookies show how and when visitors use this website, identifying which areas are popular and which are not and may be used by Care South to better understand and improve the website by making it more responsive to the needs and preferences of the website users.

You have the option to disallow receiving cookies or to indicate when a cookie is being sent at any time by re-setting your web browser. However, the Care South website may not function properly or may be considerably slower if you refuse cookies.

Sessions are similar to cookies and are a temporary memory which store data. This data is then cleared as soon as the website user closes down the website.  No personally identifiable information is collected.

Minors – Care South does not knowingly collect information from children or market its products or services to children. If you are under 13 please do not provide any personal information to us.

Disclosure

The information obtained by Care South through your use of this website will not be passed on to third parties without your consent. However, Care South reserves the right to disclose user information in special cases where Care South is required to by law or has a reason to believe that disclosing this information is necessary to identify, contact or bring legal action against anyone who may be causing injury, interference or disruption to this website, Care South’s rights or property, or where anyone else may be harmed by such activities.

Links to third party and other websites – This website includes links to other websites which allow you to connect to third party websites. The links are provided as a convenient method of accessing information that may be useful or of interest to you. These links are beyond the control of Care South and Care South does not accept any responsibility for them. These sites may have their own privacy policies similar, different or otherwise than that of this site and Care South is not responsible for and does not guarantee the privacy practices or the security of other sites. Upon clicking on a link you have left this website and the privacy policy stated on this website is no longer in effect.

Sharing of personal information

Care South’s website is subject to Google Analytics Software. The Google Analytics Software (‘the Software’) is separate to Care South and operated by Google Limited. The Software produce a report which shows the number of people who have clicked on this website but does not contain any personal identifiable information. Care South does not pass on any information to third parties.

Security

Care South is committed to ensuring that your personal information is secure. Care South will take reasonable precautions to ensure security of its systems. The security of data transmission over the internet cannot be 100% guaranteed and as a result, although Care South takes reasonable steps to ensure the security of its users’ personal information and maintain their privacy, Care South cannot guarantee or warrant the security of any information you disclose or transmit to Care South online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.

How long we keep your data for

We retain personal data:

  • For as long as it is being used for the purposes stated in this policy, or
  • Until we receive notification from you that you withdraw your consent for us to use it for these purposes and require us to remove the data from our records

Your rights

You have the right to ask us:

  • For a copy of the data we hold about you
  • To update the data we hold about you
  • To stop using the data for any or all of the purposes specified
  • To remove all the data we hold about you

The data controller

The data controller for the purposes of the General Data Protection Regulation 2018 is Care South, a company limited by guarantee registered in England and Wales with company number 2565033 and whose registered charity number is 1014697 of 39 Commercial Road, Poole, Dorset BH14 0HU.

Disclaimer

The data contained in this site is for information purposes only and is not represented to be error free. Access and use of this website and its contents is at your own risk. Care South makes no warranties express or implied, concerning the content of this site, the accuracy, completeness, reliability or suitability of this site.

Debit and credit card payments

Retail policies for returns, refunds, cancellations and delivery are not applicable.

In accordance with data protection regulations, we have notified the office of the Information Commissioner of our data processing activities. Our registration number is Z8202489.

If you have any questions or comments in relation to this policy, or any other concern about the way we process information, please contact our Data Protection Officer at dataprotection@care-south.co.uk