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Assisi Admissions Plan

Providing peace of mind for new and existing care home residents during the COVID-19 pandemic


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Care South Covid-19 Assisi Admission Plan

Assisi is best known for being the birthplace of St Francis. It is also renowned for providing those in need with a safe haven in beautiful and dedicated surroundings.

Despite this very different world that we find ourselves in for now, Care South carers and staff are working tirelessly to ensure that life for our residents and service users continues very much as normal, and we have found that people are still keen to be admitted into Care South’s safe care homes.

All our care homes and care at home offices are based in areas that have experienced much lower levels of COVID-19 infections than the UK average.

Enquiries and admissions to our care homes have increased significantly as people’s confidence in the sector has been restored and they see our care homes for what they are – sanctuaries and safe havens offering companionship, social interaction, a fulfilled lifestyle, good food and above all compassionate care.

We continue to admit new residents who need our care and support into our care homes and in recognising the concerns of many about admitting a loved one or indeed being admitted themselves we have formulated a specific Assisi Admissions Plan which is helping to assuage any such concerns.

St Francis of Assisi is credited with having said:

Care South Covid-19 Assisi Admission Plan

When it is necessary that you need a little more help and assistance each day, come and talk to us and see what we can offer in our homes and you may just find that we are in fact the answer.

Whilst our homes are still closed to non-essential visitors, we made arrangements to ensure that our residents could carefully and safely have visitors in a  dedicated and sheltered external area of the home, and by prior arrangement with the Home Manager. We are  pleased to advise that, as we now move into the autumn months, those arrangements have changed and we can now also accommodate visits in safe designated visiting areas inside each of our care homes. Visitors can access those areas without having to enter any other area of the home and residents do not need to venture outside of the building.

Assisi Admissions Plan overview

Each admission is always treated with care and sensitivity. Our Assisi Admissions Plan ensures that no one who is thinking of coming into a care home is put off for fear of COVID-19 and they can feel confident that their decision is the right one.

Too many people have not been confident in receiving hospital assistance during the pandemic and we do not want that to be a similar fear for potential residents needing to come into our care homes.

Our Assisi Admissions Plan is here to assist you and is working well – and keeping new and existing residents safe. You will see from the news stories on our website and from our social media postings on Facebook and Instagram, that the vast majority of our residents continue to live fulfilled lives in our care homes and are well cared for, well fed, hydrated and entertained in environments observing the very highest infection control measures, as always.

We continue to admit residents into our care homes, albeit extremely carefully and safely. Our Assisi Admissions Plan provides potential residents with comfort and reassurance on their admission into our care homes – their new homes – as well as providing the same levels of comfort and reassurance to our existing residents.

The admissions process

Very few people are familiar with the process for moving into a care home. It’s very simple and straightforward – we simply want to find out whether we can meet your care needs, your dietary requirements and that we are able  to understand what is important to you in socialising and entertainment on a daily basis.

To start this process simply call or email any of our care homes, or email [email protected], and we will call you back to talk you through the admissions process and make all the necessary arrangements. There is no hard sell – Care South is a not-for-profit charity. If at any stage you decide it’s not for you, we will leave you alone.

If you decide that it might be for you, we will talk you through which home might be best for you. We have details of all our homes on our website, or we can send you an email, or a good old-fashioned brochure in the post!

When you have decided which home you might like, you will want to speak with one of our friendly Home Managers. All of our homes have Skype and our Home Managers are happy to have a video call with you – it is important you feel comfortable with them. No doubt you will also want to see the home and to choose your new bedroom.

Assessing your needs

If you decide that you do like Care South, the Home Manager, the home and your new bedroom then the Home Manager will undertake a pre-admission assessment with you, or with someone who knows you very well, over the phone, and establish a care plan for you.

Unfortunately, at the present time and due to social distancing rules, we are unable to visit you in your own home. The assessment is necessary so that we have sufficient information about you before you join us, and we can start meeting your personal needs from the moment you enter your new home.

With your permission, we can contact your GP and look at your prescriptions so we can arrange for you to be set up with our medication management system to ensure the smooth delivery of any medications you may need whilst staying with us.

Choosing your bedroom

It will not be possible for you to actually visit the home prior to admission, but we do have lots of photos of all our  homes on our website. When you are chatting to our Home Manager through Skype you can ask them to call you back from any of our available bedrooms so that you can see the room and choose your preference. Some of our homes are even offering virtual tours with the Home Manager.

To get a feel for the activities and ambience within the home you can look at our many postings on Facebook and Instagram, or look at the news stories about the home that are posted on our website.

Moving into your new home

We will agree with you what you might need to move in. Several days prior to moving in you will be required to have a COVID-19 test. We will help with the arrangements for this. If this returns as negative, you will be able to move into your new home.

On the day that you move in your relatives may wish to bring you to your new home. Your relatives can bring you to the home but they will not be able to come into the home with you. But don’t worry, we will be expecting you and our friendly teams will be ready and waiting to welcome you, help you unpack, settle in and meet new friends.

If you would rather, by arrangement with the Home Manager, we can collect you from your home.

There have been many negative stories about care home residents being charged extra for PPE. None of Care South’s care homes make any charges for the increased costs of this additional PPE. Equally, when your relatives and friends visit there is no charge for their use of PPE.

Settling into your new home

On the day that you move into your new home you will be required to have another COVID-19 test. That is to protect you, and also to protect our other residents and our staff at the home.

Typically test results are taking no more than 48 hours to come back to us. We will ask that you stay in your room until your test confirms that you are safe to socialise with friends in your new home.

During the time that you are asked to stay in your bedroom you will still have plenty of visits from staff and entertainment. Our chefs, activities co-ordinators and carers will still visit you as regularly and frequently as you wish and make sure that you are comfortable, entertained and have someone to chat with.

As we are committed to following the Government’s guidelines on keeping our care homes safe, all our staff are now required to wear facemasks at all times. Our staff are now used to this, and our residents are used to seeing staff like this too!

Very soon you’ll find yourself in the heart of a whole new family that’s ready to embrace you and yours!

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