Care South at Home Poole

Moran House, 1 Holes Bay Park, Sterte Avenue West, Poole, BH15 2AA

Quality care at home, in the place you cherish

With our Care at Home service, older people across Bournemouth, Christchurch and Poole receive personalised support that promotes independence and wellbeing, all within the comfort of their own home.

Care that's personal to you

At Care South, our approach to care starts with you and your care needs. We work with you to understand what type of assistance you would like and how that care can best support your lifestyle. We then match you with one of our trusted carers – someone that suits your needs and preferences and that you can build a genuine relationship with.

Care made easy

We know that arranging care can feel overwhelming, but we’re here to make the process easy and reassuring with our simple three step process .

Get in touch

Call your local office or fill out our enquiry form. Prefer a brochure? We’ll send one in the post.

Book a free assessment

We’ll arrange a convenient time to meet and create a personalised care plan that’s right for you.

Meet your perfect match

We’ll carefully match you with a carer (or team) that suits your needs and preferences and agree a start date.

Flexible care, supporting your lifestyle

Short visits (30–60 minutes) available between 7am and 10pm, up to seven days a week
Longer visits and sitting services also available from 7am to 10pm, seven days a week
Short-term respite care, ideal after hospitalisation or when a family carer needs a break
Short break cover to support holidays or temporary time away

Bespoke care, tailored to your needs

We offer personalised, flexible care designed to support a wide range of needs, all from the comfort of your home and within your local community.

Respite care and family carer cover

Support to enable a holiday or short break

Welfare and wellbeing visits

Help accessing assistive technology (mobility aids, home adaptations, 24/7 lifelines)

Support to stay active and engaged – appointments, hobbies, social events

Companionship and emotional support

Help with housework, shopping, and errands

Recovery and rehabilitation support

Personal care and hygiene

Medication support and administration

Care for dementia, end-of-life care, and other complex conditions such as Parkinson’s or learning disabilities

Care South Dementia Care Coaches

Our Dementia Care Coaches are a vital part of the support we offer to individuals living with dementia and their families. Specially trained and accredited through our award-winning programme with the University of Worcester, these dedicated professionals provide expert, compassionate guidance every step of the way.

From helping families understand the condition to offering practical advice, emotional support, and links to local resources, our Dementia Care Coaches empower people to live well with dementia. Their passion, knowledge, and person-centred approach make a real and lasting difference to the lives of those they support and their families.

We value our people

We don’t just talk about care – we live it. That means not only caring for our clients, but also for our colleagues. We support, invest in, and celebrate our people because when they thrive, our whole community benefits.

The Care South Stars Awards is an annual event aimed to recognise and reward individuals and teams who go the extra mile to provide great care to the residents of Care South’s care homes and Care at Home clients across the south of England. Nominations for the awards come from colleagues, as well as residents, clients and their families.

We support our local communities

At Care South, we’re proud to be a leading not-for-profit charity offering a different kind of vision for social care – one rooted in reinvestment for our community, and creating long term benefits. We believe strong communities are built on collaboration and compassion, so we’ve been supporting our local communities for more than 30 years. Over the past year, we’ve proudly supported a wide range of local organisations that make a real difference every day, including:

Meet The Manager

Tracie Gregory, Care at Home Manager

I have been working in the care industry since 2007. I started as a Domiciliary Carer in the community before taking a position as a Bookings Coordinator. I then moved to Scotland in 2015, where I was offered a job as a Registered Care Manager in Aberdeen, covering a vast area from Aberdeen to Inverness. In 2017, I came home to Bournemouth and took a position as a Registered Manager. In October 2019, a career change took me to a position as a Deputy Manager at a care home.

Trusted to care for more than 30 years

Care South has become a trusted name in delivering compassionate care over the past three decades. We’re proud to work closely with:

Together, we collaborate to deliver high-quality, person-centred care that supports individuals and strengthens communities.

From our long-established offices in Bournemouth, Poole and Crewkerne, we’ve been working side-by-side with local councils, hospitals, and voluntary organisations for decades.

Our Dementia Care Coaches programme is accredited by the University of Worcester.

We can support you when you need it most

Supporting hospital discharge and recovery

Our Specialist Care Assistants (SCAs) play a crucial role in helping individuals transition safely from hospital to home.

Our SCAs work alongside NHS colleagues in:

We provide tailored support that promotes recovery and independence. If you or a loved one needs help after a hospital stay – call us on 01202 925180

Leading the way in dementia support

Our Dementia Care Coaches are more than just carers – they are educators, advocates, and guides for individuals and families facing the challenges of dementia. With a passion for improving lives, they offer:

Compassionate end-of-life care

End-of-life care is deeply personal, and we believe it should be delivered with dignity, compassion, and presence. Working closely with our partner hospices, our specially trained colleagues support people to:

For many of our team members, this service is a calling – one that brings immense purpose and pride.

Our friendly team is always available to help – contact us to request a brochure or arrange a care assessment.

Support and advice

We understand that navigating care options can feel overwhelming, especially if it’s your first time arranging support for yourself or a loved one. That’s why we’ve created a collection of practical and informative articles to help guide you every step of the way.