Care South COVID-19 Update

Updated: 8 March 2021

My last COVID-19 update was on 10 February 2021.

On 22 February 2021, the Prime Minister announced his roadmap for easing lockdown restrictions in England.  He acknowledged that while the threat remained substantial, the number of those testing positive and the numbers of people in hospital was declining, but also that any lifting of the lockdown, whenever this were to happen, would result in more cases, more hospitalisations, and sadly more deaths.

Therefore, as the published guidance on care home visiting is updated today (8 March 2021), we need to move forward with extreme care and caution as we continue to reunite our residents with their loved ones, whilst keeping everyone as safe as we can.

At the time of writing every one of our residents who has wanted one has had their first vaccination. That has been the case for quite some time now and the rate stands at 95%. The vast majority of our staff (83%) have also had the first vaccination. We are grateful to local hospitals, GP practices, and medical centres who have supported all our care homes, care at home offices, residents, care at home clients and our staff in rolling out the first round of the COVID-19 vaccination programme and we eagerly anticipate that same level of extraordinary support in rolling out the second dose very shortly.

Visiting in safe, designated visitor areas fitted with substantial screens is continuing and, from today, visitors will be able to hold hands with a loved one.  All visitors will be required to take a Lateral Flow Test prior to their visit. All visits are to be by appointment only and are entirely at the discretion of the Home Manager, who will explain local arrangements when you book your visit.

We have always been able to accommodate visits if a loved one is receiving end-of-life care. These visits in a resident’s bedroom will continue, but again you would need to take a Lateral Flow Test and be wearing PPE that would be provided and is deemed appropriate by the care home based on Government guidelines.  Again, it is especially important that you discuss your visit with the Home Manager in advance so that we can properly support you and your loved one at this very difficult time.

In exceptional circumstances and if a resident is unable to leave their bed for a prolonged period of time, then it may be possible for the visit to happen in the resident’s bedroom. Again, you will need to discuss any such exceptional arrangement with the Home Manager.

All Care South staff continue to be tested three times a week with residents being tested monthly.

Care South’s care homes continue to offer companionship, social interaction, a fulfilled lifestyle, good food and, above all, compassionate care. You will see from the news stories on our website and our frequent postings on social media that our residents have been enjoying themselves and have been so well supported by our amazing staff teams.

Care South at Home continues to care for people in their own homes in a similar fashion, ensuring that those more independent clients can be supported safely at home, and not feel isolated.

We continue to support, recognise, and reward all our staff during this national crisis, and are appreciative of their incredibly important contribution in looking after your loved ones. They are truly remarkable.

Your comments on our Compliments for Carers section of our website continues to be a source of inspiration to our remarkable care staff – thank you. Please continue to leave messages by clicking here – they are so greatly appreciated.

We will continue to communicate any changes to our approach with this ongoing situation through this webpage, and we continue to be grateful for your patience and understanding.

We will continue the journey to ease the lockdown restrictions and closely follow government guidelines, whilst at the same time recognising and acknowledging the Prime Minister’s warning that the threat remains substantial and that we must all be cautious.

Your loved ones are always incredibly important to us.


Simon Bird
Chief Executive