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88a Alexandra Road, Parkstone, Poole, BH14 9EW

For more information, please call us on:

01202 747001

We are able to safely support new residents during this time and we continue to deliver Food, Fun and Friendship to all of our residents in our care homes. For more information, please contact our Home Manager using the number provided, or fill out an enquiry form.

Please click here for our Alexandra House Factsheet.

Care provided at Alexandra House:

Alexandra House combines a modern design with a homely feel and ensures residents’ ease and comfort. Our light and spacious themed lounges provide a lovely area to relax with a cup of tea and a slice of cake or socialise with friends and loved ones. Residents also have full use of our on-site café and hair salon.

We have 58 welcoming and comfortable, fully furnished rooms, each with en-suite toilet and shower facilities and a 24-hour nurse call bell, ensuring residents are comfortable, safe and expertly cared for. We give all of our residents support and peace of mind, whether they need just a little assistance, or full-time care and we pride ourselves on doing everything possible to enhance our residents’ quality of life.

Alexandra House is blessed with stunning views over Alexandra Park, a six-acre Edwardian-style beauty spot, popular with dog walkers and young families, which offers residents a sense of peace and serenity.

We are also perfectly located to benefit from the shops and services in nearby Parkstone, enabling residents to continue to do what they love, whether that’s popping out for a coffee with friends, assisted by a member of our excellent care team, or enjoying activities with visiting loved ones. Nothing is ever too much trouble for us when it comes to the care and comfort of our residents and we always go the extra mile to help residents safely maintain their lifestyle and independence.

We understand that looking for a care home can be a difficult and daunting process, but we want you to know that you are not alone. Please feel free to give us a call or fill out an enquiry form and we will be more than happy to answer any questions you may have, provide you with support throughout the process, or simply give you a better idea of life at Alexandra House.

Alexandra House is dedicated to ensuring our residents are able to get the most out of every day, whilst feeling safe and supported. For us, it’s all about delivering the three F’s – Food, Fun and Friendship – to enable our residents to live a happy and fulfilling lifestyle.

Recreational activities are organised by our activities coordinator(s) to ensure our residents are having fun and making friends, and range from baking and arts and crafts to visits from entertainers and day trips out to local points of interest and attractions.

No two residents are the same, and we love to learn about their amazing life stories, hobbies and interests. This helps us to build strong relationships with our residents and allows us to tailor our activities to suit their likes and favourite pastimes. Residents can be as involved as they wish and the activities team work hard to cater for our residents’ recreational desires, enabling them to continue to do the things they love, even if that simply involves sitting down and enjoying a card game or a puzzle.

Please see below for some of the activities that we have been enjoying at Alexandra House recently.

Alexandra House Chef Emily Chastsey

“I love cooking classic English meals, but my favourite to cook is probably lasagne or pies and puddings. I feel you need to love food and enjoy cooking to make a good dish.” – Emily Chastey, Alexandra House Chef

Given our mission to provide our residents with the three F’s – Food, Fun and Friendship – mealtimes are very important to us and our residents love coming together to enjoy delicious, nutritious and wholesome meals with their friends.

Our menu is expertly crafted by our talented Chefs, working closely with our Caterings Operations Manager, and is cooked and prepared onsite by our skilled kitchen staff.  We are passionate about providing high-quality food for our residents, therefore, we cater for all of their dietary requirements and meal preferences and always seek to maintain the same high standards when preparing alternative meals.  Refreshments are also available for residents throughout the day.

We currently hold a food hygiene rating of 5/5 stars (date of inspection: 02/10/2019) and strive to provide delicious and nutritious, high-quality meals for all of our residents.

Please click here to learn more about our passion for great food and view some of our amazing Chef’s delicious recipes, such as Emily’s sumptuous steak and ale pie recipe!

Meet the chef Emily footer

We are dedicated to protecting our residents and staff. We have taken the following measures in order to keep everyone at Alexandra House safe.


Employees and residents in our care homes are regularly tested for COVID-19 in line with Government guidelines.


An extensive vaccination programme has been implemented across residents and employees in our care homes.


Employees in our care homes are provided with all personal protective equipment in line with Government guidelines.

Infection control

Rigorous cleaning and infection control procedures are maintained and monitored daily in our care homes in line with Government guidelines.


Visits are allowed in designated visitor areas and can be made by appointment with the Home Manager.

Staying in touch

All our care homes have tablets with Skype and Zoom enabling video calls with loved ones.


We have created a robust admissions plan to help new and existing residents stay safe. To find out more about our Assisi Admissions Plan click here.

Virtual tours

To take a look around one of our care homes, our Managers can guide you around during a video call.


All employees take part in on-going training and are kept regularly up to date with the latest guidance.

Alexandra House remote tour

Although we aren’t able to offer visits to our care homes just yet, you are more than welcome to view our homes via our remote tours.

To protect our staff and residents, our helpful Home Managers are happy to guide you around our homes with a video call, so that you can get a feel for what life is like at Alexandra House.

If you would like a virtual tour, please complete and submit the form below and we will be in touch to help you start your journey with us.

88a Alexandra Road, Parkstone, Poole, BH14 9EW
See home on map

For more information, please call us on:

01202 747001

Activities at Alexandra House

Celebrating Care South’s Employees of the Month

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Ciao, Italy! Easter week celebrations at Alexandra House

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Residents and staff enjoy holiday weekend full of Easter festivities

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A special Mother’s Day for Alexandra House residents

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Alexandra House takes a virtual trip across the Severn Bridge on St David’s Day

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Alexandra House brought together with baking

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