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Dorset House

Coles Avenue, Hamworthy, Poole, BH15 4HL

For more information, please call us on:

01202 672427

We are able to safely support new residents during this time and we continue to deliver Food, Fun and Friendship to all of our residents in our care homes. For more information, please contact our Home Manager using the number provided, or fill out an enquiry form.

Please click here for our Dorset House Factsheet.

Care provided at Dorset House:

Dorset House has a number of large and charmingly furnished communal lounges, overlooking our beautifully landscaped garden and pond. This stunning open space helps to create a sense of peace and serenity for our residents and provides the perfect place to relax with a cup of tea and a slice of cake, or socialise with friends and loved ones. Residents also have full use of our on-site hair salon.

Dorset House has 50 welcoming and comfortable, fully furnished rooms, each containing a 24-hour nurse call bell, ensuring residents are comfortable, safe and expertly cared for.  We give all our residents support and peace of mind, whether they need just a little assistance, or full-time care and we pride ourselves on doing everything possible to enhance our residents’ quality of life.

Situated near Upton Country Park and Poole Quay, we are perfectly located to benefit from the shops and services in nearby Poole. This enables residents to continue to do what they love, whether that’s popping out for a coffee with friends, assisted by a member of our excellent care team, or enjoying activities with visiting loved ones. Nothing is ever too much trouble for us when it comes to the care and comfort of our residents and we always go the extra mile to help residents safely maintain their lifestyle and independence.

We understand that looking for a care home can be a difficult and daunting process, but we want you to know that you are not alone. Please feel free to give us a call or fill out an enquiry form and we will be more than happy to answer any questions you may have, provide you with support throughout the process, or simply give you a better idea of life at Dorset House.

Dorset House is dedicated to ensuring our residents are able to get the most out of every day, whilst feeling safe and supported. For us, it’s all about delivering the three F’s – Food, Fun and Friendship – to enable our residents to live a happy and fulfilling lifestyle.

Recreational activities are organised by our activities coordinator(s) to ensure our residents are having fun and making friends, and range from baking and arts and crafts to visits from entertainers and day trips out to local points of interest and attractions. For example, residents have previously enjoyed a staycation trip to Cornwall and Torquay to relive happy childhood memories, as well as visits from A.F.C. Bournemouth and even virtual reality trips to the Moon!

No two residents are the same, and we love to learn about their amazing life stories, hobbies and interests. This helps us to build strong relationships with our residents and allows us to tailor our activities to suit their likes and favourite pastimes. Residents can be as involved as they wish and the activities team work hard to cater for our residents’ recreational desires, enabling them to continue to do the things they love, even if that simply involves sitting down and enjoying a card game or a puzzle.

Please see below for more of the activities that we have been enjoying at Dorset House recently.

Dorset House dining

“I enjoy my job because I feel that I am giving something back to the community and the people that did their bit for me.” – Tim Clarke, Dorset House Chef

Given our mission to provide our residents with the three F’s – Food, Fun and Friendship – mealtimes are very important to us and our residents love coming together to enjoy delicious, nutritious and wholesome meals with their friends.

Our menu is expertly crafted by our talented Chefs, working closely with our Caterings Operations Manager, and is cooked and prepared onsite by our skilled kitchen staff.  We are passionate about providing high-quality food for our residents, therefore, we cater for all of their dietary requirements and meal preferences and always seek to maintain the same high standards when preparing alternative meals. Refreshments are also available for residents throughout the day.

We currently hold a food hygiene rating of 5/5 stars (date of inspection: 22/07/2019) and strive to provide delicious and nutritious, high-quality meals for all of our residents.

Please click here to learn more about our passion for great food and view some of our amazing Chef’s delicious recipes!

We are dedicated to protecting our residents and staff. We have taken the following measures in order to keep everyone at Dorset House safe.


Employees and residents in our care homes are regularly tested for COVID-19 in line with Government guidelines.


An extensive vaccination programme has been implemented across residents and employees in our care homes.


Employees in our care homes are provided with all personal protective equipment in line with Government guidelines.

Infection control

Rigorous cleaning and infection control procedures are maintained and monitored daily in our care homes in line with Government guidelines.


Visits are allowed in designated visitor areas and can be made by appointment with the Home Manager.

Staying in touch

All our care homes have tablets with Skype and Zoom enabling video calls with loved ones.


We have created a robust admissions plan to help new and existing residents stay safe. To find out more about our Assisi Admissions Plan click here.

Virtual tours

To take a look around one of our care homes, our Managers can guide you around during a video call.


All employees take part in on-going training and are kept regularly up to date with the latest guidance.

Debbie Preston – Home Manager

Dorset House Home Manager Debbie Preston

“I started my career in social care 25 years ago when I worked for Social Services at Dorset County Council. I love getting to know the residents at Dorset House; spending time to sit with them and discover their stories.

When I’m not at work, I can either be found taking an early morning dip in the sea, running along the Jurassic Coast, or cycling around the villages of Dorset.”

Dorset House remote tour

Although we aren’t able to offer visits to our care homes just yet, you are more than welcome to view our homes via our remote tours.

To protect our staff and residents, our helpful Home Managers are happy to guide you around our homes with a video call, so that you can get a feel for what life is like at Dorset House.

If you would like a virtual tour, please complete and submit the form below and we will be in touch to help you start your journey with us.

Dorset House

Coles Avenue, Hamworthy, Poole, BH15 4HL
See home on map

For more information, please call us on:

01202 672427

Activities at Dorset House

Dorset House and St Ives House pay respects to the Duke of Edinburgh

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Using International Flower Day to brighten up Dorset House

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Dorset House’s Christmas gift for local children

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Cherries coffee afternoon spreads Christmas cheer

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Dorset House celebrates Christmas lights switch-on

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Care South and AFC Bournemouth extend partnership

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