1 Bronte Avenue, Christchurch, BH23 2LX

For more information, please call us on:

01202 485176

We are able to safely support new residents during this time and we continue to deliver Food, Fun and Friendship to all of our residents in our care homes. For more information, please contact our Home Manager using the number provided, or fill out an enquiry form.

Please click here for our Queensmead Factsheet.

Care provided at Queensmead:

Queensmead has a number of light, spacious and charmingly furnished communal areas, such as our lovely lounges and gorgeous conservatory, which provide residents with the perfect place to relax with a cup of tea and a slice of cake, or socialise with friends and loves ones. In addition, our large and beautifully maintained garden, bursting with gorgeous greenery and vibrant flowers, provides a sense of peace and tranquillity for residents to enjoy. Residents also have full use of our on-site hair salon.

Queensmead has 40 welcoming and comfortable, fully furnished rooms, each containing a 24-hour nurse call bell, ensuring residents are comfortable, safe and expertly cared for. We give all our residents support and peace of mind, whether they need just a little assistance, or full-time care and we pride ourselves on doing everything possible to enhance our residents’ quality of life.

Situated in the scenic market town of Christchurch, we are perfectly located to benefit from local shops and services, as well as a number of natural beauty spots that are just a short distance from us, such as stunning sandy beaches and spectacular stretches of coastline These facilities and attractions provide lots of opportunities for day trips out and enable residents to continue to do what they love, whether that’s popping out for a coffee with friends, assisted by a member of our excellent care team, or enjoying activities with visiting loved ones. Nothing is ever too much trouble for us when it comes to the care and comfort of our residents and we always go the extra mile to help residents safely maintain their lifestyle and independence.

We understand that looking for a care home can be a difficult and daunting process, but we want you to know that you are not alone. Please feel free to give us a call or fill out an enquiry form and we will be more than happy to answer any questions you may have,  provide you with support throughout the process, or simply give you a better idea of life at Queensmead.

Queensmead is dedicated to ensuring our residents are able to get the most out of every day, whilst feeling safe and supported. For us, it’s all about delivering the three F’s – Food, Fun and Friendship – to enable our residents to live a happy and fulfilling lifestyle.

Recreational activities are organised by our activities coordinator(s) to ensure our residents are having fun and making friends, and range from baking and arts and crafts to visits from entertainers and day trips out to local points of interest and attractions.  For example, residents have enjoyed visits from, and games with, A.F.C. Bournemouth’s Community Sports Trust, as well as trips down memory lane with some tailored reminiscence therapy activities.

No two residents are the same, and we love to learn about their amazing life stories, hobbies and interests. This helps us to build strong relationships with our residents and allows us to tailor our activities to suit their likes and favourite pastimes. Residents can be as involved as they wish and the activities team work hard to cater for our residents’ recreational desires, enabling them to continue to do the things they love, even if that simply involves sitting down and enjoying a card game or a puzzle.

Please see below for more of the activities that we have been enjoying at Queensmead recently.

Queensmead dining

“I love working at Queensmead, but particularly on residents’ birthdays. The chef takes out the handmade cake and all the staff gather around and sing happy birthday. I love seeing their eyes light up and the huge smile on their face.” – Becky Hawkins, Queensmead Chef

Given our mission to provide our residents with the three F’s – Food, Fun and Friendship – mealtimes are very important to us and our residents love coming together to enjoy delicious, nutritious and wholesome meals with their friends.

Our menu is expertly crafted by our talented Chefs, working closely with our Caterings Operations Manager, and is cooked and prepared onsite by our skilled kitchen staff.  We are passionate about providing high-quality food for our residents, therefore, we cater for all of their dietary requirements and meal preferences and always seek to maintain the same high standards when preparing alternative meals. Refreshments are also available for residents throughout the day.

We currently hold a food hygiene rating of 5/5 stars (date of inspection: 21/05/2019) and strive to provide delicious and nutritious, high-quality meals for all of our residents.

Please click here to learn more about our passion for great food and view some of our amazing Chef’s delicious recipes!

We are dedicated to protecting our residents and staff. We have taken the following measures in order to keep everyone at Queensmead safe.


Employees and residents in our care homes are regularly tested for COVID-19 in line with Government guidelines.


An extensive vaccination programme has been implemented across residents and employees in our care homes.


Employees in our care homes are provided with all personal protective equipment in line with Government guidelines.

Infection control

Rigorous cleaning and infection control procedures are maintained and monitored daily in our care homes in line with Government guidelines.


Visits are allowed in designated visitor areas and can be made by appointment with the Home Manager.

Staying in touch

All our care homes have tablets with Skype and Zoom enabling video calls with loved ones.


We have created a robust admissions plan to help new and existing residents stay safe. To find out more about our Assisi Admissions Plan click here.

Virtual tours

To take a look around one of our care homes, our Managers can guide you around during a video call.


All employees take part in on-going training and are kept regularly up to date with the latest guidance.

Jenny Abbott – Home Manager

Queensmead care home, Christchurch, Home Manager Jenny Abbott

“My initial impression when I first came to Queensmead care home was just how friendly and caring everyone was, and I’m delighted to now be able to give that same warm welcome to our residents every day.

We take real pride in providing excellent care in a homely setting. I was attracted by Care South’s HEART values, and I’m proud to see them being brought to life every day at Queensmead.”

Queensmead remote tour

Although we aren’t able to offer visits to our care homes just yet, you are more than welcome to view our homes via our remote tours.

To protect our staff and residents, our helpful Home Managers are happy to guide you around our homes with a video call, so that you can get a feel for what life is like at Queensmead.

If you would like a virtual tour, please complete and submit the form below and we will be in touch to help you start your journey with us.


1 Bronte Avenue, Christchurch, BH23 2LX
See home on map

For more information, please call us on:

01202 485176

Activities at Queensmead

Testing residents’ geography at Queensmead

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Queensmead resident receives a birthday card she’ll ‘treasure forever’

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A great flipping Pancake Day at Queensmead care home

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A taste of Chinese culture as Queensmead marks Lunar New Year

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Fantastico! Queensmead residents celebrate Pizza Day

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Baking – the perfect recipe for a rainy afternoon at Queensmead

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