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Horton Road, Ashley Heath, BH24 2EE

For more information, please call us on:

01425 481220

We are able to safely support new residents during this time and we continue to deliver Food, Fun and Friendship to all of our residents in our care homes. For more information, please contact our Home Manager using the number provided, or fill out an enquiry form.

Please click here for our St Ives House Factsheet.

Care provided at St Ives House:

Our newly built home has been carefully designed to ensure an abundance of light and space, in order to create a homely, safe and comfortable feel for residents. We have a number of charmingly furnished communal areas, including our spacious lounges, themed sitting areas, balconies and beautifully landscaped courtyard and garden areas, which provide the perfect place to relax with a cup of tea and a slice of cake, or socialise with friends and loved ones. Residents also have full use of our on-site café, hair salon, and our well-stocked library, which they are welcome to peruse and enjoy.

St Ives House has 60 welcoming and comfortable, fully furnished rooms, each with en-suite wet rooms containing a w/c, a washbasin and a shower, as well as a 24-hour nurse call bell, ensuring residents are comfortable, safe and expertly cared for. We give all our residents support and peace of mind, whether they need just a little assistance, or full-time care and we pride ourselves on doing everything possible to enhance our residents’ quality of life.

Situated near the busy market town of Ringwood, we are perfectly located to benefit from local shops and services. Additionally, the neighbouring New Forest National Park, which is home to a host of amazing wildlife, including wild horses, offers lots of amazing natural beauty spots, as well as great walking and picnic opportunities. This enables residents to continue to do what they love, whether that’s popping out for a coffee with friends, assisted by a member of our excellent care team, or enjoying activities with visiting loved ones. Nothing is ever too much trouble for us when it comes to the care and comfort of our residents and we always go the extra mile to help residents safely maintain their lifestyle and independence.

We understand that looking for a care home can be a difficult and daunting process, but we want you to know that you are not alone. Please feel free to give us a call or fill out an enquiry form and we will be more than happy to answer any questions you may have, provide you with support throughout the process, or simply give you a better idea of life at St Ives House.

St Ives House is dedicated to ensuring our residents are able to get the most out of every day, whilst feeling safe and supported. For us, it’s all about delivering the three F’s – Food, Fun and Friendship – to enable our residents to live a happy and fulfilling lifestyle.

Recreational activities are organised by our activities coordinator(s) to ensure our residents are having fun and making friends, and range from baking and arts and crafts to visits from entertainers and day trips out to local points of interest and attractions.

No two residents are the same, and we love to learn about their amazing life stories, hobbies and interests. This helps us to build strong relationships with our residents and allows us to tailor our activities to suit their likes and favourite pastimes. Residents can be as involved as they wish and the activities team work hard to cater for our residents’ recreational desires, enabling them to continue to do the things they love, even if that simply involves sitting down and enjoying a card game or a puzzle.

We are always keen to improve and take advantage of the latest developments in technology that we believe will benefit our residents. For example, we currently use an innovative device from the Netherlands called the Tovertafel ‘Magic Table’, which is designed to improve the quality of life for individuals living with dementia, encouraging physical activity, social interaction and mental stimulation.

Please see below for some of the activities that we have been enjoying at St Ives House recently.

St Ives Chef Patrick Fensterseifer

“I’m passionate about preparing flavoursome, nutritious and well-presented meals. I also specialise in cakes and cooking dysphasia meals for residents with swallowing difficulties.” – Patrick Fensterseifer, St Ives House Chef

Given our mission to provide our residents with the three F’s – Food, Fun and Friendship – mealtimes are very important to us and our residents love coming together to enjoy delicious, nutritious and wholesome meals with their friends.

Our menu is expertly crafted by our talented Chefs, working closely with our Caterings Operations Manager, and is cooked and prepared onsite by our skilled kitchen staff.  We are passionate about providing high-quality food for our residents, therefore, we cater for all of their dietary requirements and meal preferences and always seek to maintain the same high standards when preparing alternative meals. Refreshments are also available for residents throughout the day.

We currently hold a food hygiene rating of 5/5 stars (date of inspection: 10/03/2020) and strive to provide delicious and nutritious, high-quality meals for all of our residents.

Please click here to learn more about our passion for great food and view some of our amazing Chef’s delicious recipes, such as Patrick’s delectable Bread and Butter Pudding With a Twist recipe!

St Ives House care home, Ringwood, dish of the week

We are dedicated to protecting our residents and staff. We have taken the following measures in order to keep everyone at St Ives House safe.


Employees and residents in our care homes are regularly tested for COVID-19 in line with Government guidelines.


An extensive vaccination programme has been implemented across residents and employees in our care homes.


Employees in our care homes are provided with all personal protective equipment in line with Government guidelines.

Infection control

Rigorous cleaning and infection control procedures are maintained and monitored daily in our care homes in line with Government guidelines.


Visits are allowed in designated visitor areas and can be made by appointment with the Home Manager.

Staying in touch

All our care homes have tablets with Skype and Zoom enabling video calls with loved ones.


We have created a robust admissions plan to help new and existing residents stay safe. To find out more about our Assisi Admissions Plan click here.

Virtual tours

To take a look around one of our care homes, our Managers can guide you around during a video call.


All employees take part in on-going training and are kept regularly up to date with the latest guidance.

Emma Cotton – Home Manager

St Ives House Home Manager Emma Cotton

“I’m Emma and I’m the very proud manager of St Ives House. I have worked with Care South for over 20 years, managing a number of their care homes in Dorset. My earliest memories of wanting to be a carer come from my childhood; Mum was a carer and it was great meeting her colleagues and being there with the residents.

I believe in a loving, caring environment for our residents; there is nothing better than spending my days with them and hearing about their life experiences, they constantly amaze me. I love my job because no two days are the same at St Ives House.”

St Ives House remote tour

Although we aren’t able to offer visits to our care homes just yet, you are more than welcome to view our homes via our remote tours.

To protect our staff and residents, our helpful Home Managers are happy to guide you around our homes with a video call, so that you can get a feel for what life is like at St Ives House.

If you would like a virtual tour, please complete and submit the form below and we will be in touch to help you start your journey with us.

Horton Road, Ashley Heath, BH24 2EE
See home on map

For more information, please call us on:

01425 481220

Activities at St Ives House

Dorset House and St Ives House pay respects to the Duke of Edinburgh

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Celebrating Care South’s Employees of the Month

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Residents and staff enjoy holiday weekend full of Easter festivities

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A special Mother’s Day for St Ives House residents

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St Ives House bakes the perfect cake for Welsh rugby fan Rudd

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St Ives House chef wows with Pancake Day presentation

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