Home Care Bournemouth and Christchurch achieves excellent CQC report

16th April 2019

Care South’s Home Care Service covering Bournemouth and Christchurch, is celebrating after receiving an excellent report from the Care Quality Commission (CQC), which awarded the service an ‘Outstanding’ rating for the ‘Caring’ criteria.

The inspection was carried out in late November and December 2018 and rated the service as ‘Good’ in all areas except ‘Caring’ which they rated as being ‘Outstanding’. The report consistently praises the team for their reliability, compassion and kindness and includes feedback from families and clients.

Carolyn Collins, Director of Home Care at Care South, commented: “This is such a fantastic achievement and we are delighted with the rating and that the caring behaviours of our staff are recognised as being ‘Outstanding’. Our teams work hard day-in, day-out to deliver first-class care across the area and I just want to say a big thank you to everyone for their dedication and commitment and to all our clients and their families for their wonderful feedback.”

Care South Home Care Services based in Bournemouth provide support and personal care to people who live in their own homes in the Bournemouth and Christchurch area. The personalised, flexible service meets a range of care and support needs aimed to help people maintain their independence and remain living at home for as long as they wish. The team can support with everything from personal care to general support and companionship.

The CQC is the independent regulator for all health and social care in England.