Cookies Policy
Last updated: March 2026
This Cookies Policy explains how Care South uses cookies and similar technologies on our website, www.care-south.co.uk. It explains what cookies are, how we use them and the choices you have regarding their use.
Care South is a not-for-profit charity providing residential care, nursing care, dementia care and care at home services across the south of England.
If you have any questions about this policy, please contact us through the contact details provided on our website.
What Are Cookies?
Cookies are small text files placed on your computer, tablet or mobile device when you visit a website. They allow a website to recognise your device and store some information about your preferences or past actions.
Cookies help websites function properly, improve user experience and provide information to website owners about how their site is used.
Cookies may be:
Session cookies
Temporary cookies that are deleted when you close your browser.
Persistent cookies
Cookies that remain on your device for a set period or until you delete them.
How Care South Uses Cookies
Care South uses cookies to:
- Ensure the website functions properly
- Improve website performance and usability
- Understand how visitors use our website
- Support marketing and communication activities
- Remember user preferences and consent choices
Cookies do not give us access to your computer or personal information beyond what you choose to share with us.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off in our systems.
They are usually set in response to actions made by you, such as:
- Filling in forms
- Setting privacy preferences
- Logging into secure areas
- Submitting enquiries
Without these cookies, some parts of the website may not operate correctly.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information such as:
- Pages visited
- Time spent on the site
- How visitors arrive at the website
- Any errors encountered
This information helps us improve the website and ensure it meets the needs of families, residents and people looking for care.
Functional Cookies
These cookies allow the website to remember choices you make, such as:
- Language preferences
- Form information
- Accessibility settings
They help provide a more personalised browsing experience.
Marketing and Advertising Cookies
Marketing cookies may be used to help us deliver relevant information about our services.
These cookies may track visits to our website and help measure the effectiveness of campaigns.
They may be set through third party services used by Care South for marketing and communications.
Third Party Cookies
Some cookies may be placed by third party services that appear on our website. These providers may include analytics platforms, video hosting services or marketing platforms.
These third parties may collect information about your browsing behaviour when visiting our website.
Care South does not control the operation of these cookies and recommends reviewing the privacy policies of the relevant third party providers for more information.
Managing Your Cookie Preferences
When you first visit our website, you will be given the option to accept or manage cookies through our cookie consent banner.
You can change your preferences at any time through the cookie settings available on our website.
Most web browsers also allow you to control cookies through browser settings. You can:
- Delete existing cookies
- Block cookies
- Set preferences for certain websites
Please note that disabling some cookies may affect the functionality of the website.
You can learn more about managing cookies at:
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or how we operate our website.
Any updates will be published on this page.
Contact Us
If you have any questions about how Care South uses cookies or processes personal data, please contact us through the contact information available on:www.care-south.co.uk