Alexandra House
- Alexandra Road, Parkstone
A very warm welcome to Alexandra House, where you can begin the next chapter of your life within a caring and welcoming community. Set in Parkstone near Poole, Dorset, our home offers a comfortable and supportive place to live, with surroundings designed to help you feel safe, settled and truly at home.
Our home
We want you to feel at home from the moment you arrive. Alexandra House is designed to be warm, comfortable and easy to navigate, with welcoming communal spaces that encourage relaxation and social connection. Residents can enjoy:
- Comfortable lounges and welcoming dining areas
- Dedicated spaces for activities and quiet moments
- A hair and beauty salon for a little pampering
- Outdoor areas and gardens
- Spaces to welcome family and friends
Bedrooms are en-suite, with a range of layouts and sizes to choose from. We encourage residents to bring personal belongings to make their room feel familiar and truly their own.
Safe outdoor spaces that support wellbeing
Residents living with dementia at Alexandra House enjoy access to a safe, secure garden designed to encourage time outdoors and support health and wellbeing. Wide, level pathways, raised flower beds and comfortable seating make the garden welcoming and accessible for everyone.
Thoughtfully selected sensory planting, including fragrant lavender, roses and sweet peas, helps stimulate memories and engage the senses.
Whether taking a gentle stroll, relaxing in the sunshine, spending time with family and friends or simply enjoying the changing seasons, residents are encouraged to make the most of the outdoor space every day.
The garden also provides a wonderful setting for garden parties, barbecues and seasonal celebrations, bringing residents, loved ones and the wider home community together.
Life at Alexandra House
Life here is about more than care. Our lifestyle programme is designed to offer meaningful experiences that bring joy, purpose and companionship. From shared meals and creative activities to gentle exercise, entertainment and community visits, there is always something to look forward to.
Rated a Top 20 Care Home Group in the UK
What Alexandra House offers
- Views of Alexandra Park
- 24/7 Support
- En-suite Rooms
- Hair Salon
- Garden
- Themed Lounges
- Head Chef
- Activities Coordinators
- Animal Visits
- Restaurant
- Wellness Classes
- Entertainment
Not-for-profit
As part of Care South, Alexandra House is a not-for-profit care home. This means every penny is reinvested into enhancing care, facilities and experiences for the people who live with us.
Thoughtfully designed
Step inside and you will discover a thoughtfully designed care home where residents enjoy Food, Fun and Friendship, alongside the reassurance that excellent care is available whenever it is needed. Whether you are looking for residential care, specialist dementia support, or a short respite stay, our dedicated team is here to support you every step of the way.
Everyday moments
We believe in the importance of everyday moments, whether that is a conversation over a cup of tea, celebrating special occasions, or enjoying favourite hobbies in good company.
We believe in person-centred care
At Alexandra House, we believe in person-centred care that supports both body and spirit. We recognise that every resident has lived a rich and meaningful life, and our role is to help you continue living well, with dignity, choice and connection at the heart of everything we do.
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OUR TEAM
Dedicated and passionate
At the heart of Alexandra House is our dedicated team. Passionate, experienced and kind, they are committed to providing high-quality, personalised care around the clock.
We would be delighted to welcome you for a visit, show you around our home, introduce you to the team and give you a true sense of life at Alexandra House.
Lana Wright
Home Manager
“Prior to joining Care South, I worked in a residential care home for 14 years where I started as a Care Assistant and progressed to Manager of the Dementia Community. I have a number of formal qualifications, such as an NVQ Level 5 in Health and Social care and in 2021, in my previous role, I won Manager of the Year at our annual awards.
My Mum was a Community Carer and gave me the push that I needed to go into the care industry, I have never looked back and love working in such a rewarding industry because every day is different. I get to meet people who all have different stories to tell, and I love making a difference to people’s lives and making sure that high-quality care is delivered daily.
I previously managed another Care South home, Castle Dene, and now am extremely excited for the future of Alexandra House and very proud to be the Registered Manager of such a wonderful home.”
Rebecca Jenner
Deputy Manager
“I am an experienced and dedicated Deputy Manager within the care sector, bringing 29 years of hands-on experience and commitment to supporting others. I began my career at the age of 16 as an apprentice and have since developed a deep understanding of high-quality care, leadership, and team support.
Throughout my career, I have remained passionate about making a positive difference in people’s lives. I am known for my approachable, positive nature and my willingness to help both residents and colleagues alike. My “happy-go-lucky” attitude allows me to create a warm, supportive environment while maintaining professionalism and high standards of care.
Outside of work, I enjoy spending time with my children, as well as pursuing my interests in gardening and cooking—activities that reflect my nurturing and creative personality.
I take great pride in my long-standing career in care and remain committed to continuing to provide compassionate, person-centred support in my role.”
Nathan
Chef
“Given our mission to provide residents with the three F’s – Food, Fun and Friendship – mealtimes are very important to us and residents love coming together to enjoy delicious, nutritious and wholesome meals with their friends.
Our menu is expertly crafted by our talented Chefs, working closely with our Caterings Operations Manager, and is cooked and prepared onsite by our skilled kitchen staff. We are passionate about providing high-quality food for residents and we cater for all dietary requirements and meal preferences, always maintaining the same high standards when preparing alternative meals. Refreshments are available for residents throughout the day.
We currently hold a food hygiene rating of 5/5 stars (date of inspection: 21/02/2025) and strive to provide delicious and nutritious, high-quality meals for all residents.”
Nicola
Activities Lead
“My name is Niki Hook and I am the Activities Lead at Alexandra House.
I have had many previous jobs prior to coming here April 2020. I started in Life insurance and pensions in Croydon before I had my 2 sons and moved to Bournemouth.
When I returned to work I took a role in Ferndown Upper school as a Special Needs Teaching assistant and I absolutely loved working there for 10 years.
In lockdown I applied for the role here at Alexandra House and this has been the most wonderful job. It is such a pleasure to try to create interesting activities for our lovely residents to enjoy. There is a lot of responsibility to ensure every resident has some meaningful interaction. We try to vary the activities to engage both body and mind. That being said it is such a rewarding role, a simple smile can enrich someones day.”
Our care
You deserve care that respects your individuality, choices and independence. At Alexandra House, our approach puts you at the centre of every decision. Working closely with you and your loved ones, we create a personalised care plan that reflects your needs, routines and wishes.
Our compassionate team provides residential care, dementia care as well as respite care offering reassurance and continuity of support. Care is available around the clock, delivered by people who take the time to truly know you.
What our residents and families say about Alexandra House
Our testimonials are taken from carehome.co.uk, the leading independent third party review site for the care sector.
Testimonials from residents and relatives
Residents in our care lead rich and fulfilling lives and we want to keep it that way through plenty of Food, Fun and Friendship. Find out more about what residents in our care think of life at Care South.
Taking the next step
Choosing a care home is a significant decision, often filled with questions and emotions. At Alexandra House, we are here to make the process as supportive and reassuring as possible.
Our team will take the time to listen, answer your questions honestly and guide you through each stage. When you are ready, we will help you settle in gently, ensuring you feel comfortable, supported and at home from day one.
Latest news and updates from Alexandra House
Summer Fayre at Alexandra House
⛵ A special wish comes true on Poole Harbour 💙
Chrissie, a resident at Alexandra House in Parkstone, returned to the water to relive happy memories of sailing during her time in the RAF.
Thanks to Poole Yacht Club , Chrissie joined an all-women crew aboard Peggy Pepper for one of their Summer Series races around Poole Harbour. And she proved to be a lucky passenger, with the crew finishing third! 🥉
“I felt at home on the boat. I was a bit scared, but I managed to keep my cool. It was thrilling!”
The experience was organised as part of Care South’s Make a Wish initiative, helping residents reconnect with the hobbies, people and places that mean the most to them.
A huge thank you to Poole Yacht Club and the Peggy Pepper crew for helping make Chrissie’s sailing wish come true. ⛵💙
Read More: www.care-south.co.uk/parkstone-care-home-residents-brings-luck-to-all-women-crew-during-special-s...
#CareSouth #AlexandraHouse #MakeAWish #Poole #Parkstone #PooleHarbour #FoodFunFriendship
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🌞🎉 You're Invited to Alexandra House's Summer Fayre! 🎉🌞
Get ready for a colourful afternoon of Food, Fun and Friendship at our Mexican Fiesta-themed Summer Fayre! 🌵🎊
📅 Saturday 22 August 2026
🕝 2:30pm to 4:30pm
📍 Alexandra House, 88a Alexandra Road, Parkstone, Poole, BH14 9EW
Bring your family and friends along for a vibrant afternoon featuring:
🌮 Delicious Mexican-inspired snacks
🎶 Live entertainment from the fantastic Steve Linn
🎉 A fun, fiesta atmosphere for all ages
☀️ Plenty of smiles, laughter and community spirit
Whether you're a neighbour, relative or simply looking for a great afternoon out, we'd love to welcome you to Alexandra House.
Everyone is welcome, so come along and celebrate summer with us!
💚 Please share this post and help spread the word throughout our local community.
Find out more: www.care-south.co.uk/event/?id=33
#AlexandraHouse #CareSouth #SummerFayre #MexicanFiesta #Poole #CommunityEvent #FoodFunAndFriendship #EveryoneWelcome #CareHomeLife
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🎳 Back on the bowling green after 10 years!
There were smiles all round as residents from St Ives House enjoyed a fantastic day at Bournemouth Bowling Club, with one very special moment making the day even more memorable.
Resident Ken returned to the bowling green for the first time in over 10 years, rekindling a hobby he loved during his time as a member of Braeside Bowling Club in Ringwood. 💙
Joined by fellow residents from St Ives House, Alexandra House and Wickmeads, everyone had the opportunity to have a go, with the wonderful team at Bournemouth Bowling Club offering encouragement, coaching and plenty of friendly support throughout the day. The club's adapted 'Bowls Royce' wheelchairs also ensured even more residents could take part.
As Ken said:
"It was marvellous. I haven't played in about 10 years, so it was very good. The weather and the people were also good."
A huge thank you to everyone at Bournemouth Bowling Club for such a warm welcome. Days like these are a wonderful reminder that it's never too late to revisit a favourite pastime, try something new and enjoy making memories together in the sunshine. ☀️🎳
Read More: www.care-south.co.uk/ringwood-care-home-resident-rolls-back-the-years-with-return-to-bowling-green/
#CareSouth #StIvesHouse #FoodFunFriendship #Bowls #Ringwood #MakingMemories #ActiveAgeing #ResidentialCare
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🏆⚽ What a fantastic tournament! ⚽🏆
Over the past few weeks, residents from Care South homes have been taking part in our Residents' World Cup Competition, bringing together homes from across the organisation for some friendly sporting rivalry, teamwork and lots of laughter.
Hosted in partnership with AFC Bournemouth Community Sports Trust, the tournament saw residents competing in a series of fun matches, cheering on their teammates and making new friendships along the way.
From brilliant goals to plenty of hydration breaks (and even a few light-hearted VAR requests!), every match was full of smiles and great sporting spirit.
A huge congratulations to Alexandra House, who won the final fixture against Dorset House, and an even bigger congratulations to our overall champions...
🥇 1st Place: Fern Brook Lodge
🥈 2nd Place: Talbot View
🥉 3rd Place: Wickmeads
Well done to every resident and colleague who took part throughout the tournament. The competition has been a wonderful celebration of Food, Fun and Friendship, proving once again that bringing people together creates unforgettable memories.
A special thank you to AFC Bournemouth Community Sports Trust for helping make the tournament such a fantastic success. We can't wait for the next inter-home competition! 💙⚽
#CareSouth #ResidentsWorldCup #FoodFunFriendship #Community #Wellbeing #AFCBCommunitySportsTrust #MakingMemories #AlexandraHouse #DorsetHouse
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