Dorset House
- Coles Avenue, Hamworthy
A very warm welcome to Dorset House, a place where you can feel supported, comfortable and truly at home as you begin the next chapter of your life. Situated in the heart of the Hamworthy community near Poole, Dorset, our home offers a calm and welcoming environment designed to help you feel safe, settled and at ease.
Our home
We want you to feel at home from the moment you arrive. Dorset House has been thoughtfully designed to be warm, welcoming and easy to navigate, with comfortable communal spaces that encourage relaxation and social connection. Residents can enjoy:
- Comfortable lounges and welcoming dining areas
- Dedicated spaces for activities and quiet moments
- A hair and beauty salon for a little pampering
- Outdoor areas and gardens
- Welcoming spaces to spend time with family and friends
Bedrooms are fully furnished, with a choice of layouts and sizes. We encourage residents to bring personal belongings, photographs and treasured items to help make their room feel familiar and truly their own.
A garden designed with dementia care in mind
At Dorset House, residents living with dementia are warmly welcomed as part of the wider home community, where friendships, companionship and meaningful connections are encouraged every day.
Residents can enjoy a safe, secure garden designed to support wellbeing and provide opportunities to spend time outdoors in every season. Wide, level pathways, raised flower beds and comfortable seating make the garden welcoming and accessible for everyone. Thoughtfully selected sensory planting, including fragrant lavender, roses and sweet peas, helps stimulate memories and engage the senses.
Whether enjoying a gentle stroll, relaxing in the sunshine, spending time with loved ones or taking part in one of the home’s garden parties and barbecues, the outdoor space is an important part of daily life, promoting independence, wellbeing and meaningful moments together.
Life at Dorset House
Life at Dorset House is about much more than care. Our lifestyle programme focuses on creating meaningful experiences that bring joy, purpose and companionship. From shared meals and creative activities to gentle exercise, entertainment and community visits, there is always something to look forward to.
Rated a Top 20 Care Home Group in the UK
What Dorset House offers
- Landscaped Gardens
- 24/7 Support
- Fully Furnished Rooms
- Hair Salon
- Courtyard Gardens
- Community Focussed
- Head Chef
- Activities Coordinators
- Animal Visits
- Restaurant
- Wellness Classes
- Entertainment
Not-for-profit
As part of Care South, Dorset House is a not-for-profit care home. This means every penny is reinvested back into the home, helping us continually enhance our care, facilities and the experiences we provide for our residents.
State-of-the-art
Step inside and you will discover a thoughtfully designed care home where Food, Fun and Friendship are part of everyday life, alongside the reassurance that high-quality care is always close at hand. Whether you are looking for residential care, specialist dementia support or a short respite stay, our caring and dedicated team is here to support you in a way that feels right for you.
Everyday moments
We place great importance on everyday moments, whether that is enjoying a chat over a cup of tea, celebrating special occasions or spending time doing the things you love in good company.
We believe in person-centred care
At Dorset House, we believe in person-centred care that supports both body and spirit. We recognise that every resident has lived a full and meaningful life, and our role is to help you continue living well, with dignity, choice and meaningful connection at the heart of everything we do.
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OUR TEAM
Dedicated and passionate
At the heart of Dorset House is our dedicated team. Passionate, experienced and kind, they are committed to providing high-quality, personalised care every day and night.
We would be delighted to welcome you for a visit, show you around our home, introduce you to the team and give you a true sense of life at Dorset House.
Tracy Jennings
Home Manager
Tracy started in the care industry in 2012 and worked her way up to Registered Manager by 2017, having achieved her Level 5 Qualification. She is driven to ensure high standards of care and attention to detail are delivered to residents, and is passionate that they live in a happy and relaxed environment.
Tracy says “I believe the most effective way to bring out the best in a team is to be a good role model, and work with staff to ensure they have a voice which is heard; engaging the team in decisions and processes which affect both them and the residents. I focus my work in the belief that, if my team is happy and supported in their work, this will be reflected in the care they provide to our residents.”
In her spare time she enjoys reading fictional crime thrillers. “I love trying to figure out ‘who done it?’ but very rarely get it right.” She also has a vast collection of puzzle books to keep her mind active.
Robert
Chef
“I enjoy my job because I feel that I am giving something back to the community and the people that did their bit for me.” – Burt, Dorset House Chef
Given our mission to provide residents with the three F’s – Food, Fun and Friendship – mealtimes are very important to us and residents love coming together to enjoy delicious, nutritious and wholesome meals with their friends.
Our menu is expertly crafted by our talented Chefs, working closely with our Caterings Operations Manager, and is cooked and prepared onsite by our skilled kitchen staff. We are passionate about providing high-quality food for residents and we cater for all dietary requirements and meal preferences, always maintaining the same high standards when preparing alternative meals. Refreshments are available for residents throughout the day.
We currently hold a food hygiene rating of 5/5 stars (date of inspection: 19/11/2025) and
Ieva Lankaite
Deputy Manager
I have worked in the care sector since 2020, progressing to Deputy Manager and achieving Level 5 qualification in Leadership and Management for Adult Care. I am delighted to have joined Care South and to now be a part of the welcoming and dedicated team at Dorset House.
For me, good care is about much more than meeting peoples needs. It is about getting to know each resident as an individual, understanding what matters to them, and making sure they feel valued, respected and truly at home. I also believe that a happy and supported team is essential in providing the best possible care, and I enjoy working alongside colleagues to maintain a high standard and continually improve what we do.
Outside of work, I enjoy photography, yoga, spending time by the sea and traveling whenever I get the opportunity. I’m always happiest exploring somewhere new – usually with my camera close by
Our care
You deserve care that respects your individuality, independence and personal wishes. At Dorset House, our approach places you at the centre of every decision. Working closely with you and your loved ones, we develop a personalised care plan that reflects your needs, routines and preferences.
Our compassionate and experienced team provides residential care, dementia care and respite care, offering reassurance and continuity of support day and night. Care is delivered by people who take the time to truly get to know you, building trusting relationships that help you feel confident, comfortable and supported.
What our residents and families say about Dorset House
Our testimonials are taken from carehome.co.uk, the leading independent third party review site for the care sector.
Testimonials from residents and relatives
Residents in our care lead rich and fulfilling lives and we want to keep it that way through plenty of Food, Fun and Friendship. Find out more about what residents in our care think of life at Care South.
Taking the next step
Choosing a care home is an important decision and it is natural to feel a mix of emotions. At Dorset House, we are here to make the process as reassuring and supportive as possible.
Our team will take the time to listen, answer your questions openly and guide you through each stage. When you are ready, we will support you in settling in gently, helping you feel comfortable, supported and at home from your very first day.
Latest news and updates from Dorset House
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🧩 Recognising the early signs of dementia can help people access the right support sooner.
For World Alzheimer’s Month, Dorset House is inviting the local community to a FREE Dementia Awareness Drop-in Event.
Join us for tea, coffee and cake in a friendly and informal setting as we highlight some of the early signs of dementia.
📅 Monday 21 September 2026
⏰ 2pm - 4pm
📍 Dorset House, Coles Avenue, Hamworthy, Poole, BH15 4HL
Everyone is welcome to drop in and find out mor#poole
Find out more; www.care-south.co.uk/event/?id=59
Facebook Event: fb.me/e/ksav0gg7d
#WorldAlzheimersMonth #DementiaAwareness #DorsetHouse #CareSouth #Hamworthy #Poole
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