Elizabeth House
- Dolbery Road, Poole
A very warm welcome to Elizabeth House, a place where you can feel supported, comfortable and truly at home as you begin the next chapter of your life. Located in Poole, Dorset our home offers a calm and welcoming environment, designed to help you feel safe, settled and at ease.
Our home
We want you to feel at home from the moment you arrive. Elizabeth House has been thoughtfully designed to be warm, welcoming and easy to navigate, with comfortable communal spaces that encourage relaxation and social connection. Residents can enjoy:
- Comfortable lounges and welcoming dining areas
- Dedicated spaces for activities and quiet moments
- A hair and beauty salon for a little pampering
- Outdoor areas and gardens
- Welcoming spaces to spend time with family and friends
Bedrooms are fully furnished, with a choice of layouts and sizes. We encourage residents to bring personal belongings, photographs and treasured items to help make their room feel familiar and truly their own.
Safe, accessible outdoor living
Residents enjoy access to a safe, secure garden designed to encourage time outdoors and support health and wellbeing. Wide, level pathways, raised flower beds and comfortable seating make the garden welcoming and accessible for everyone.
Thoughtfully designed sensory planting, including fragrant lavender, roses and sweet peas, helps stimulate memories and engage the senses, while the sounds of birds, bees and other visiting wildlife provide a calming connection with nature.
The garden is also a vibrant social space, hosting garden parties, barbecues and seasonal celebrations throughout the year. Whether spending time with family and friends, chatting with fellow residents or enjoying a peaceful moment outdoors, the garden is an important part of everyday life at Elizabeth House.
Life at Elizabeth House
Life at Elizabeth House is about much more than care. Our lifestyle programme focuses on creating meaningful experiences that bring joy, purpose and companionship. From shared meals and creative activities to gentle exercise, entertainment and community visits, there is always something to look forward to.
Rated a Top 20 Care Home Group in the UK
What Elizabeth House offers
- Landscaped Gardens
- 24/7 Support
- Fully Furnished Rooms
- Hair Salon
- Courtyard Gardens
- Community Focussed
- Head Chef
- Activities Coordinators
- Animal Visits
- Restaurant
- Wellness Classes
- Entertainment
Not-for-profit
As part of Care South, Elizabeth House is a not-for-profit care home. This means every penny is reinvested back into the home, helping us continually enhance our care, facilities and the experiences we provide for our residents.
State-of-the-art
Step inside and you will discover a thoughtfully designed care home where Food, Fun and Friendship are part of everyday life, alongside the reassurance that high-quality care is always close at hand. Whether you are looking for residential care, specialist dementia support or a short respite stay, our caring and dedicated team is here to support you in a way that feels right for you.
Everyday moments
We place great importance on everyday moments, whether that is enjoying a chat over a cup of tea, celebrating special occasions or spending time doing the things you love in good company.
We believe in person-centred care
At Elizabeth House, we believe in person-centred care that supports both body and spirit. We recognise that every resident has lived a full and meaningful life, and our role is to help you continue living well, with dignity, choice and meaningful connection at the heart of everything we do.
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OUR TEAM
Dedicated and passionate
At the heart of Elizabeth House is our dedicated team. Passionate, experienced and kind, they are committed to providing high-quality, personalised care every day and night.
We would be delighted to welcome you for a visit, show you around our home, introduce you to the team and give you a true sense of life at Elizabeth House.
Donna Moss
Home Manager
Hello, I’m Donna and I am very happy to introduce myself as the Manager of Elizabeth House.
I began my first care role over 20 years ago and have been part of Care South for nearly four years, previously working at one of our sister homes. Over the years, I have had the opportunity to take on a variety of roles, each one helping me grow and deepen my understanding of what truly matters in care. It has been an honour to be part of people’s lives and to be trusted in providing personal, meaningful care and support to residents and their families.
I have a real passion for people and for promoting dignity and respect in everything we do. I take pride in leading a team that encourages independence, ability and wellbeing.
I have a particular interest in dementia care, end-of-life care and supporting residents with complex needs. I was involved in the implementation and pilot of Namaste, a new approach to supporting those living with Alzheimer’s and dementia at Care South. It was a truly positive experience, and I am very excited to bring this to Elizabeth House.
Alongside progressing in my career, I have also raised my two children, who are now teenagers, and they continue to inspire me every day.
Emma Bennett
Deputy Manager
Hi, I’m Emma, the Deputy Home Manager at Elizabeth House. I have 18 years of experience in the care sector. I’m Passionate about creating a safe, supportive, and uplifting environment for all. I pride myself on genuine compassion and making a real difference every day, for all those who visit the home.
Valentina Canio
Deputy Manager
I am working in the care profession for 27 years. I am a background nurse in Italy. I completed the Health and Social care college and Social Worker for Elderly college in Italy as well. I had my own agency in social care sector. I archived in the UK the Level 2, Level 3 and Level 4 Diploma in Health and Social Care. I enjoyed Care South on 29 May 2025. I love to work with elderly people, leading teams, provide high quality of care, medication oversight, clinical governance, training staff, experienced in collaborating with multidisciplinary teams, and families to deliver exceptional, dignity-led care, maintaining regulatory compliance and enhancing the quality of life for residents.
Andre
Chef
Andre, Chef at Elizabeth House
Given our mission to provide residents with the three F’s – Food, Fun and Friendship – mealtimes are very important to us and residents love coming together to enjoy delicious, nutritious and wholesome meals with their friends.
Our menu is expertly crafted by our talented Chefs, working closely with our Caterings Operations Manager, and is cooked and prepared onsite by our skilled kitchen staff. We are passionate about providing high-quality food for residents and we cater for all dietary requirements and meal preferences, always maintaining the same high standards when preparing alternative meals. Refreshments are available for residents throughout the day.
We currently hold a food hygiene rating of 5/5 stars (date of inspection: 23/12/2025) and strive to provide delicious and nutritious, high-quality meals for all residents.
Our care
You deserve care that respects your individuality, independence and personal wishes. At Elizabeth House, our approach places you at the centre of every decision. Working closely with you and your loved ones, we develop a personalised care plan that reflects your needs, routines and preferences.
Our compassionate and experienced team provides residential care, dementia care and respite care, offering reassurance and continuity of support day and night. Care is delivered by people who take the time to truly get to know you, building trusting relationships that help you feel confident, comfortable and supported.
What our residents and families say about Elizabeth House
Our testimonials are taken from carehome.co.uk, the leading independent third party review site for the care sector.
Testimonials from residents and relatives
Residents in our care lead rich and fulfilling lives and we want to keep it that way through plenty of Food, Fun and Friendship. Find out more about what residents in our care think of life at Care South.
Taking the next step
Choosing a care home is an important decision and it is natural to feel a mix of emotions. At Elizabeth House, we are here to make the process as reassuring and supportive as possible.
Our team will take the time to listen, answer your questions openly and guide you through each stage. When you are ready, we will support you in settling in gently, helping you feel comfortable, supported and at home from your very first day.
Latest news and updates from Elizabeth House
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July was certainly one to remember at Elizabeth House! 💙
As we welcomed a new month, residents and team members came together to look back at all the wonderful memories we made throughout July.
From celebrating Yvonne's birthday with a Fourth of July-themed barbecue, live music from Jewels Harmony and plenty of fun and laughter, to steering the Friends of Dolphins boat around Poole Harbour, there were so many special moments to reflect on.
Residents also enjoyed chair drumming, Wimbledon celebrations with cream tea and Pimm's, a fantastic performance from Sasha and Wendy at The Green Room, visits to Muddy Boots Nursery and The Café at Trinity Village, arts and crafts, and relaxing picnics in the park.
Looking back through the photos brought lots of smiles, stories and happy memories. As Peter C summed it up perfectly: "July was busy, but it was so much fun. I'm looking forward to seeing what great events we organise next."
Here's to another month of friendship, laughter and making more wonderful memories together. 💙
#ElizabethHouse #CareSouth #LifeAtElizabethHouse #MakingMemories #ResidentWellbeing #FoodFunFriendship #Poole
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🎰🎉 You're Invited to the Elizabeth House Summer Fayre! 🎉🎰
Join us at Elizabeth House for an exciting Casino-themed Summer Fayre, packed with entertainment, delicious food and fun for all the family!
Here's what's in store:
🎰 Casino-themed fun
🎩 A fantastic magician
🍒 Human fruit machine game
🍔 BBQ
🛍️ Community stalls
🎉 Entertainment for all ages
Whether you're visiting loved ones, looking for a great family day out or exploring care options for yourself or someone close to you, everyone is warmly welcome.
📅 Saturday 1 August 2026
🕝 2:30pm – 4:30pm
📍 Elizabeth House, Dolbery Road, Poole, BH12 4PX
Come along and enjoy an afternoon of Food, Fun and Friendship with our residents, families and local community. We look forward to welcoming you! 💜
Facebook Event: fb.me/e/7RCOWf2mY
Find out more: www.care-south.co.uk/event/?id=42
#FoodFunFriendship #SummerFayre #ElizabethHouse #CareSouth #Poole #CasinoTheme #FamilyFun #CommunityEvent #BBQ #LiveEntertainment
1 CommentsComment on Facebook
🌞🍔 What a fantastic afternoon at Elizabeth House! 🎶💙
Recently, our residents, families and colleagues came together for a wonderful Summer Picnic, packed with delicious food, fun games, music and plenty of laughter.
Our Activities Lead, Mirela, served up a tasty BBQ, while our amazing Head Chef Olha and Kitchen Assistant Guy prepared a fantastic buffet that everyone thoroughly enjoyed. 🍔🥗
There was no shortage of dancing either, as Angus kept everyone entertained with live music throughout the afternoon. Resident Ruby wowed us all with her brilliant dance moves, encouraging others to join her on the dance floor! 💃🎤
The afternoon also included a very special surprise, as our Home Manager, Donna, presented Kelly, one of our wonderful Night Care Assistants, with the Employee of the Month Award in recognition of her dedication, compassion and hard work. Congratulations, Kelly! 👏💙
And, of course, no Elizabeth House celebration would be complete without a bit of fancy dress! 🎭 Our team certainly embraced the fun, helping to create an afternoon full of smiles, laughter and unforgettable memories.
Thank you to everyone who joined us for another fantastic example of Food, Fun and Friendship at Elizabeth House.
Read More: www.care-south.co.uk/elizabeth-house-picnic-brings-residents-families-and-staff-together-for-a-da...
#ElizabethHouse #CareSouth #FoodFunFriendship #summerpicnic #employeeofthemonth #makingmemories #CareHomeLife #poole #community #LifeAtCareSouth ☀️💙
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